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Seattle.net is a public prototype. Transit, alerts, services, and current city checks are the most reliable parts right now. Event and neighborhood coverage is partial and may send you to official sources.
City services
Utilities and Bills
A practical starting page for common Seattle utility and billing tasks. Use this when you need help with City Light, Seattle Public Utilities, payments, discounts, or a household utility service question.
Get utility bill help
Official Seattle.gov pageStart here for billing support, account help, payment questions, and assistance programs.
Seattle City Light customer care
Official Seattle.gov pageBest first stop for electricity account, service, and billing questions tied to City Light.
Seattle Public Utilities contacts
Official Seattle.gov pageUse SPU contacts when the issue is water, sewer, drainage, garbage, or missed service.
What this covers
Use this page for utility billing, electricity support, SPU service basics, pickup questions, discounts, and related household account tasks.
How Seattle.net helps
Seattle.net helps you identify the right city system first, then hands you off to the official department page or portal where the real account task happens.
How to use this page
Start with the category that matches the bill or service in front of you. If it is clearly electricity, start with City Light. If it is water, sewer, drainage, or pickup, start with Seattle Public Utilities. If it is really a missed service or infrastructure problem, use the reporting page instead.
Common utility tasks
Pick the route that matches the account or service
This page is a public utility hub, not a replacement for the city's billing and account systems. The goal is to help you start in the right place faster.
Start here
Account and payment starting points
For the common questions people reach for first when a bill is due or an account issue needs attention.
Best for: Payment help, account support, discounts, and general utility billing questions.
Utility bill help
Official Seattle.gov pageBest first route for billing support, payment help, and general account questions.
Utility discount program
Official Seattle.gov pageCheck whether your household qualifies for reduced utility rates.
Seattle Services hub
Seattle.netGo back to the broader services page if the task turns out not to be a utility issue.
Start here
Electricity and Seattle City Light
For power-account questions, bill support, outages, and customer-care routes tied to City Light.
Best for: Electric service, City Light billing, outages, and customer account support.
City Light residential services
Official Seattle.gov pageGeneral residential utility support from Seattle City Light.
Bill assistance programs and services
Official Seattle.gov pageUse this for electricity-related bill support and customer-care help.
Report a streetlight or power-adjacent issue
Seattle.netUse the problem-reporting page if the issue is infrastructure rather than billing.
Start here
Water, sewer, drainage, and pickup basics
For Seattle Public Utilities tasks tied to household service and city utility operations.
Best for: Water, sewer, drainage, garbage, recycling, and service questions tied to SPU.
Seattle Public Utilities contacts
Official Seattle.gov pageBest general route for water, sewer, drainage, and pickup-related support.
Garbage, recycling, and food waste
Official Seattle.gov pageOfficial service overview for household waste and pickup basics.
Missed pickup or service issue
Seattle.netGo to the reporting page when the issue is missed collection or a service problem that needs follow-up.
Start here
City billing and related accounts
For adjacent city-account questions where people often confuse utility, parking, and other city billing paths.
Best for: Parking permits, city account confusion, and figuring out which city system actually owns the bill.
Residential parking permits
Official Seattle.gov pageUse this if the billing or account issue is really a parking permit task, not a utility bill.
Customer Service Bureau
Official Seattle.gov pageUse general city help if you need the city to route your account or billing question.
Open Seattle Now
Seattle.netUse the snapshot page when you want current city context before heading into a utility task.