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Seattle.net is a public prototype. Transit, alerts, services, and current city checks are the most reliable parts right now. Event and neighborhood coverage is partial and may send you to official sources.

City services

Report a Seattle Problem

A practical starting page for common city problems that need follow-up. Use this when you know something is wrong but need help choosing the right Seattle reporting path.

Back to Services Open Find It, Fix It Open Alerts

Use Find It, Fix It for common local issues

Official Seattle.gov page

Best first stop for graffiti, dumping, blocked sidewalks, litter, and many neighborhood complaints.

Report a pothole or road issue

Official Seattle.gov page

Use the city street report page when the problem is directly about pavement or street maintenance.

Start with general city help

Official Seattle.gov page

Use the Customer Service Bureau when you know the issue but not the right department.

What this covers

Use this page for common public problems like potholes, graffiti, missed pickup, streetlight trouble, and general city-request routing.

How Seattle.net helps

Seattle.net helps you start in the right reporting lane, then hands you off to the official city page or tool where the report itself should happen.

How to use this page

Start with the issue type that feels closest to the problem. If it is visible in the neighborhood and easy to photograph, Find It, Fix It is usually the fastest route. If it is clearly a street, utility, or citywide support problem, use the department page or general city help instead.

Common problem types

Pick the route that matches the problem

This is a public starting page, not a replacement for the city's reporting systems. The goal is to get you to the right reporting tool faster.

Start here

Street and sidewalk problems

For issues in the public right-of-way that need city transportation or maintenance follow-up.

Best for: Potholes, damaged pavement, blocked sidewalks, and general street maintenance problems.

Report a pothole

Official Seattle.gov page

Direct city page for potholes and similar roadway surface issues.

Find It, Fix It

Official Seattle.gov page

Best general route for blocked sidewalks, sidewalk hazards, and neighborhood-level street issues.

Current travel disruptions

Seattle.net

Check Seattle.net alerts first if the issue is affecting traffic or your route right now.

Start here

Neighborhood issues and visible damage

For the city problems people usually notice first while walking, parking, or moving around the neighborhood.

Best for: Graffiti, illegal dumping, litter, blocked access, and similar visible local issues.

Find It, Fix It

Official Seattle.gov page

Best first route for graffiti, dumping, litter, and many public-space complaints.

Customer Service Bureau

Official Seattle.gov page

Use this when your issue does not fit the standard report types but still needs a city response.

Browse neighborhood guides

Seattle.net

Use Seattle.net neighborhood pages if you want area context before reporting a local problem.

Start here

Utility and household service problems

For missed service, billing-adjacent issues, and common household-support problems tied to city systems.

Best for: Missed pickup, utility support, and service questions that need Seattle Public Utilities or city follow-up.

Seattle Public Utilities contacts

Official Seattle.gov page

Start here for service and account support tied to SPU-managed household utilities.

Utility bill help

Official Seattle.gov page

Use this when the problem is really billing, payment help, or account support rather than a field issue.

Open Seattle Services

Seattle.net

Go back to the broader services hub if you need a different city-service category.

Start here

Streetlights and general city requests

For infrastructure problems or requests where you need the city to route the issue to the right team.

Best for: Streetlight outages, hard-to-classify problems, and general city requests.

Streetlight trouble

Official Seattle.gov page

Use the city utilities/support entry point when the issue is specifically about a light outage or pole problem.

General city help

Official Seattle.gov page

Contact the Customer Service Bureau if you need the city to help route the issue.

Check system status first

Seattle.net

Use Seattle.net Status when you want to rule out feed or service-health issues before digging deeper.