Beta
Seattle.net is a public prototype. Transit, alerts, services, and current city checks are the most reliable parts right now. Event and neighborhood coverage is partial and may send you to official sources.
City services
Water, sewer, and drainage
A practical starting page for Seattle water, sewer, drainage, and Seattle Public Utilities tasks. Use this when the issue is service, system routing, or a household utility question that is more specific than a general bill-help page.
Seattle Public Utilities contacts
Official Seattle.gov pageBest first stop for water, sewer, drainage, and general SPU service questions.
SPU service overview
Official Seattle.gov pageBroader Seattle Public Utilities landing page for household services and department guidance.
Utility bill help
Official Seattle.gov pageOpen the city utility-bill help page if the issue is payment, account support, or billing assistance.
Start here
What this page covers
Use this page when the question is water, sewer, drainage, utility service, or the Seattle Public Utilities side of a household problem.
Best for: Water service, sewer and drainage questions, utility account confusion, and SPU support starts.
Seattle Public Utilities
Official Seattle.gov pageGeneral official starting page for SPU service areas, household utility services, and next-step routing.
Seattle Public Utilities contacts
Official Seattle.gov pageBest first route when you need department contact and support rather than a general info page.
Back to Utilities and bills
Seattle.netReturn to the broader utility page if the task is really bill help or a mixed household account issue.
Start here
Best place to start
Most people need one of three starts: broad SPU help, billing help, or a city-request/reporting lane if the issue is a service failure.
Best for: Customer help, account support, or deciding whether the issue is billing or service-related.
Utility bill help
Official Seattle.gov pageBest first route when the problem is really about payments, arrears, or account support.
Payments and city accounts
Seattle.netSeattle.net guide for city-account routing when the problem is not clearly one utility department yet.
Report a problem
Seattle.netUse the reporting guide if the issue is missed service, infrastructure, or a follow-up request instead of billing.
Start here
Common tasks
These are the public tasks most people are actually trying to solve here: household service questions, drainage concerns, and figuring out whether SPU is the right office.
Best for: Household utility support, drainage questions, sewer concerns, and utility-related city service routing.
Garbage, recycling, and yard service
Seattle.netOpen the garbage and recycling guide if the issue is really collection, pickup, or yard waste.
Household and civic basics
Seattle.netUse the broader household guide if you are not yet sure whether this is a utility issue or another city-service task.
Open Now
Seattle.netCheck quick city conditions first if weather or movement matters before handling the task in person.
Start here
When to use another Seattle.net page instead
This lane is strongest for utility systems and SPU-related tasks. Use the neighboring Seattle.net pages when the job turns into billing, collection, or a general city problem.
Best for: Choosing the right public lane before you get stuck in the wrong system.
Utilities and bills
Seattle.netUse the broader utility page when the task is account support, bill help, or mixed household utility confusion.
Garbage, recycling, and yard
Seattle.netUse the collection-specific page when the issue is pickup, carts, or yard waste rather than water or drainage.
Services hub
Seattle.netReturn to the main services hub if the task turns out not to be tied to utilities at all.