Beta

Seattle.net is a public prototype. Transit, alerts, services, and current city checks are the most reliable parts right now. Event and neighborhood coverage is partial and may send you to official sources.

Services utility guide

Who Handles This?

Use this page when you know the problem but not which Seattle service lane or office is likely to handle it. It is a public routing page, not an internal directory.

Start here

The issue is on the street or block

Use this for potholes, graffiti, missed pickup, streetlights, and other city-response problems.

Start here

The issue is billing, utilities, or an account

Use this for household systems, city accounts, and payment confusion.

Start here

The issue is paperwork, records, or approvals

Use this for permits, licenses, filings, renewals, and city records.

Best service lanes by issue type

Choose the page based on the kind of problem in front of you. That usually gets you to the right department faster than trying to guess the office name first.

Common unclear situations

These pages help when the issue crosses more than one category and the right city lane is not obvious at first.

What to open next

Once the service lane is clear, switch to another Seattle.net page only when the issue is really about movement, timing, or the broader city picture.